Terms
The rules of the purchase, in plain words. If something is unclear, write to us before paying and we will explain it.
Who we are
RICH is a Colombian clothing brand based in Bogotá. The idea started in the United States and the brand took shape in Colombia. Contact details are in the footer of this page.
We currently sell to Colombia and the United States. This purchase is governed by Colombian law.
[PENDING: registered name, tax ID and address for notices. Required before the first sale.]
Prices and availability
While the collection says “Coming soon” there is no online sale open: you can see every piece, but not buy it from the site. If you want one, write to us on WhatsApp.
When we open, prices will show in Colombian pesos for Colombia and in US dollars for the United States. The price that counts is the one you see at the moment of payment.
How payment works
The charge always happens inside the gateway, never on this page. In Colombia through Wompi: credit or debit card, PSE, Nequi and Bancolombia. In the United States by card through Stripe.
The amount charged is calculated by our server from the catalogue, not by the browser. That means the price cannot be altered from outside.
Right of withdrawal
On distance sales, Colombia's Consumer Statute (Law 1480 of 2011) gives you five business days from receiving your order to withdraw, return the piece and get your money back.
The piece must come back in the same condition you received it, unworn and with its tags. Write to us within that window and we will tell you how to send it.
Warranty
If a piece arrives with a manufacturing defect or different from what you ordered, the legal warranty applies: we replace it or refund you. Send us a photo and we will sort it out.
Shipping, exchanges and returns
[PENDING: shipping rate for Colombia and the United States, delivery times, and who pays return shipping on an exchange. It goes here as soon as it is settled, and until then the online sale does not open.]
Use of the site
The photographs, text, logo and design of this page belong to RICH. You are welcome to share the links; copying the content to use as your own, no.